Frequently asked questions
How do I know the turbo fits my truck?
Find the OEM number on your old unit's data plate and search it here, or send us a photo on WhatsApp. We confirm the match in writing before you pay — that is the fitment guarantee.
Are these new or remanufactured units?
Everything sold as "new" is a new unit. If a listing is remanufactured it is stated in the title and description. New units carry no core charge.
Do actuators need programming after install?
Most electronic VGT actuators on Cummins ISB / ISX and PACCAR MX-13 require a calibration or "learn" procedure with a diagnostic tool after fitting. This is normal and is covered in the install sheet we include.
What warranty do I get?
2 years (24 months) against manufacturing defects on turbochargers and electronic VGT actuators. 6 months on everything else: compressor and turbine wheels, housings, CHRA cartridges, repair kits, nozzle rings, injectors and sensors. Wear items (gaskets, seals, oil lines) are not covered. Installation damage, oil contamination and over-boost are excluded — that is industry standard.
Can I pay by card?
Yes. Place the order and we send a secure payment link (card or PayPal). For orders over $1,000 we also accept bank transfer. Card details are never collected on this website.
Where do you ship from?
PJ part numbers are held in our US warehouse and ship domestically within 24–48 hours. Everything else ships from our China warehouse by DHL / FedEx / UPS, usually 5–9 business days with tracking. The product page states the warehouse for each SKU.
Do you ship internationally?
Yes, worldwide by DHL / FedEx / UPS with tracking. Import duties are paid by the buyer (DDU terms).
Do you offer trade or fleet pricing?
Yes — five or more units per quarter qualifies for a trade price list. Email us the models you buy most often.
What if the part arrives damaged?
Photograph the packaging and the unit, email us within 48 hours, and we ship a replacement while the carrier claim is processed.